You can cancel an eligible subscription from your WebInk account. These steps show where to find the cancellation control after you log in.
Start here: Log in to your WebInk account using the email address or username associated with your service.
1. Log in
Open webink.solutions/my-account/. Enter your login details and select Log in. If needed, select Lost your password? and follow the reset instructions.
2. Open My Subscription
Choose My Subscription in the account menu. If you have several subscriptions, the menu may say Subscriptions; choose View beside the service you want to manage.
3. Select Cancel
Check that you opened the correct service. Find the Actions row in its subscription details and select Cancel. Complete any confirmation shown.
4. Check the result
Confirm that the status changes to Pending Cancellation or Cancelled. Pending Cancellation normally means the prepaid term is still running; the subscription becomes Cancelled when that term ends. Check the end date shown in your account. If it still says Active, contact WebInk to confirm the result.
Before cancelling a hosted service
Save any website files, email or other assets you need before service ends. Our existing hosting cancellation policy states that hosted services remain online through the remainder of the billing cycle and all assets are permanently deleted two weeks after the billing cycle ends. Contact WebInk before cancelling if you need help arranging a backup or transfer.
No Cancel button?
Make sure you are using the right account and service. A subscription that has already ended, is already pending cancellation, or has no future payment may not show a Cancel button. Contact us if you cannot find the option.
To change plans instead, see upgrade or downgrade your service. Reactivation options depend on the subscription status; contact us if you want to resume a service.
Need help? Email hello@webink.solutions or contact WebInk. Include the service name and your account email. Keep card numbers, security codes and passwords out of your message.
Related help
Screenshots show the WebInk account controls as of October 27, 2026. Available actions vary by service, subscription status and payment method.